Keep your cargo moving and
avoid unnecessary delays with our

customs brokerage services

With Santova, you can be assured you are continuously kept
informed, ensuring that penalties and delays for non-compliance are avoided

Customs Brokerage

Avoid delays with efficient customs clearance

Customs clearance is a necessary procedure to control and permit the movement of goods into and out of a country. The customs laws and regulations for each country differ and are constantly changing. With Santova, you can rest assured that our knowledgeable customs staff assist you to avoid penalties and delays for non-compliance.

Our in-house customs brokerage services include:

Customs and Excise Clearing

The clearance of shipments (whether imported or exported cargo) through customs authorities in compliance with relevant statutory rules and regulations of the specific countries – including document preparation and data processing.

Tariff Heading & Rebate Management

Classifying and maintaining an updated tariff heading library for every product to ensure efficient customs clearances and to minimise delays. Tariff determinations and clarifications done in partnership with our customers, the International Trade Administration Commission of SA (ITAC) and the South African Revenue Services (SARS).

Customs Consulting

Santova offers in-house expert advice on product tariffing, product valuations, origin of goods and trade agreements between various countries.

Flexible Payment Options

Santova outlays the upfront payment of duties, taxes and other charges, which allows flexible cash management for our customers.

Stops and Detentions

Proactive and efficient dealings with the South African Revenue Service (SARS) for any cargo stops or detentions.

Customs Refunds and Duty Drawbacks

Assistance with the complex South African Revenue Service (SARS) applications for custom refunds and drawbacks on specified materials (used in the manufacture, processing and packing of goods; and goods exported in the same condition as imported) that are subsequently exported.


If you have any questions about our international freight products please get in touch and we will contact you to discuss your requirements.